We are seeking a highly analytical and results-driven Website Performance & CRO Manager to own conversion performance across our Direct-to-Consumer (DTC) client portfolio.
In this role, you will be responsible for improving website conversion rates, optimizing user experience, maintaining website performance standards, and driving measurable revenue growth for Shopify-based brands. You will proactively identify opportunities, develop optimization strategies, execute experiments, and translate data into actionable business decisions.
**Key Responsibilities:**
**CRO & Conversion Ownership**
* Conduct comprehensive CRO audits to identify user friction, conversion barriers, and revenue opportunities.
* Develop, prioritize, and execute A/B tests across homepages, product detail pages (PDPs), collection pages, landing pages, and checkout experiences.
* Analyze customer behavior using heatmaps, session recordings, funnel analysis, and behavioral analytics tools.
* Create hypotheses based on quantitative and qualitative data and validate them through structured experimentation.
* Deliver clear optimization recommendations supported by data and expected business impact.
* Provide wireframes, mockups, and implementation guidance to designers and developers.
**Website Performance Management**
* Monitor and improve website speed, Core Web Vitals, and overall site performance across all assigned client accounts.
* Ensure websites meet performance benchmarks while maintaining a seamless user experience.
* Coordinate and oversee quality assurance (QA) processes before launches, deployments, and website updates.
* Identify technical issues and performance risks within one business day of detection.
* Escalate unresolved blockers promptly to maintain project momentum and client performance goals.
**Analytics & Reporting**
* Own GA4 implementation, tracking accuracy, and reporting across client websites.
* Analyze Shopify and GA4 data to identify opportunities, trends, and performance gaps.
* Establish performance baselines for new client accounts within 30 days of onboarding.
* Deliver monthly performance reports that connect optimization initiatives to conversion rate, average order value (AOV), and revenue impact.
* Provide actionable insights rather than simply reporting metrics.
**Client Portfolio Support**
* Manage multiple website optimization initiatives across a portfolio of DTC clients.
* Develop and maintain rolling 30/60/90-day optimization roadmaps for each account.
* Collaborate with DTC Brand Managers to ensure website initiatives support broader business objectives.
* Support client-facing teams with performance insights, recommendations, and deliverables.
**Process Improvement & Documentation**
* Create and maintain SOPs for all CRO, analytics, QA, and website performance processes.
* Continuously improve workflows to increase efficiency, scalability, and quality.
* Stay current with CRO, UX, Shopify, analytics, and e-commerce best practices.
**Qualifications:**
* 3+ years of experience in CRO, website performance, UX optimization, or DTC e-commerce.
* Strong hands-on experience with Shopify, including product pages, themes, site structure, and conversion optimization.
* Advanced proficiency in Google Analytics 4 (GA4).
* Experience using Hotjar, Microsoft Clarity, or similar behavioral analytics platforms.
* Demonstrated success running A/B tests and translating results into measurable business outcomes.
* Strong understanding of conversion funnels, user behavior, and customer journey optimization.
* Experience managing multiple client accounts or projects simultaneously.
* Excellent analytical, problem-solving, and communication skills.
* Agency experience or experience supporting multiple brands is highly preferred.
...~ Safety, service tenure bonuses (up to 5% of line haul )~ Driver Away Pay 10% bonus when out 14+ days ~$3,000 Driver Referral... ...uniforms provided Driver Requirements: Valid CDL-A with Tanker endorsement Hazmat endorsement required Minimum 1 year...
...Middle School Social Studies Teacher (Jamaica) Mission Statement: The Growing Up Green Charter School (GUGCS) supports children to be conscious, contributing members of their community through a rigorous, anti-racist, anti-bias, curriculum and an engaging green culture...
Job description: TNT Services is looking for an experienced Hydraulic & Heavy Equipment Mechanic to join our growing team. We are looking for a mechanic who knows how to diagnose problems, not just replace parts . This position is ideal for an experienced technician...
General Summary: Great Life work Balance position with excellent benefits! Incumbent assists the Manager of Habilitation and Activities by delivering programs and activities that will support habilitation, wellness and recreation at Adult Day Health sites, in participants...
...About this role Role Title: Data Analyst Role Type: Contractor Location: Remote micro1 is engaging Data Analysts to contribute expertise to a confidential... ...assess the correctness of data joins, filters, and time windows. Maintain, reset, and manage seeded...