Job Description

Minimum Qualifications 7+ years of recent experience designing and delivering solutions on Dynamics 365 Customer Engagement/ Dataverse, including Case Management in GCC or equivalent regulated environments. Handson expertise with Power Platform (Power Apps, Power Pages, Power Automate) and Dataverse schema design, security, and performance tuning. Experience integrating Dynamics 365/Dataverse with Azure services (Logic Apps, Functions, Storage), SharePoint Online, and external systems via REST/OData. Demonstrated ALM using Azure DevOps (work items, repos, pipelines) and solutionbased deployment between environments. Proven application security and governance in Microsoft 365/Dynamics 365 GCC, including rolebased access, fieldlevel security, auditing, and DLP policies. Strong written and verbal communication skills, including stakeholder engagement and knowledge transfer.

Preferred Experience Microsoft Solutions Partner for Business Applications designation at the vendor level (or equivalent Microsoft partner certification). Microsoft Certified: Power Platform Solution Architect Expert; Dynamics 365 Customer Service Functional Consultant Associate; Azure DevOps Engineer Expert (or closely related current certifications). Experience operating in Government Community Cloud (GCC) with awareness of FedRAMP and CJIS considerations. Familiarity with Agile delivery methodologies and modern UX practices. Experience with application and data security best practices across Microsoft 365, Dynamics 365, and Azure. Educational qualifications meeting at least one of the following levels: Bachelor s or Master s degree in computer science, Information Systems, or related field; or equivalent work experience. Current Microsoft certifications relevant to Dynamics 365 and Power Platform architecture and implementation (as listed above).

The Applications Architect will be responsible for the following tasks:

• Design, build, test, deploy, and maintain Dynamics 365 Case Management and Power Platform solutions. Must have recent experience
• Create and maintain Dataverse tables, relationships, business rules, business process flows, and security roles.
• Develop Power Automate flows, Azure Logic Apps, and custom connectors for system integrations and automation.
• Integrate with SharePoint Online for document management and collaboration.
• Establish ALM practices using Azure DevOps, including branching, solution management, pipelines, and release coordination.
• Implement monitoring and telemetry; troubleshoot issues and drive rootcause analysis and remediation.
• Coach, mentor, and train OATS team members and FDACS staff on solution usage and support.
• Create and maintain technical documentation and Standard Operating Procedures (SOPs).
• Attend and participate in project meetings and provide regular status updates.
• Submit weekly project reports and time sheets.

For applications and inquiries, contact:hirings@openkyber.com

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