Job Description

Job Title:  Food Quality Assurance Coordinator 
Job Location:  Minneapolis-USA-55450 
Work Location Type:  On-Site 
Salary Range:  $25.00 - 30.00 per hour 

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Role Purpose Statement

We are seeking a meticulous Food Safety Quality Assurace Coordinator to join our Quality Assurance team. The FSQA Coordinator is responsible for supporting and maintaining food safety and quality assurance programs to ensure compliance with company standards, regulatory requirements, and customer specifications. This role monitors production processes, conducts inspections and audits, investigates quality issues, and helps drive continuous improvement initiatives to maintain product safety, quality, and regulatory compliance. The ideal candidate will have a background in food production and be responsible for monitoring the production facility floor ensuring the quality of our products meets industry standards and customer expectations. 

Physical Requirements

• Ability to work in manufacturing and production environments.
• Ability to stand, walk, bend, and lift up to 30 pounds.
• Comfortable working in hot, cold, wet, or refrigerated conditions.
• Ability to wear required PPE and follow plant safety requirements.

Main Accountabilities

• 80% of your time will be employee facing influencing QA standards.
• Maintain and initiate all recordkeeping and key performance indicators pertinent to the Quality Department and GQS to include, but not limited to, Food Safety, Sanitation, Regulatory Agencies (County Health, State Health Dept. and FDA), internal customers (LHI) and airline customers.
• Daily monitor of Good Manufacturing Practices (GMPs) for compliance.
• Verify coolers and freezer room temperature for compliance.
• Perform environmental swabs and microbiological sampling, submittal to local laboratory for analysis.
• Obtain airline food samples to verify compliance to specification.
• Assist the Quality Manager in specific training and daily initiatives addressing quality, food safety, and sanitation issues to drive process improvements.
• Conduct work station inspections to verify compliance ("Gold Standard" verification, specs, sanitizer, food temperatures, HACCP documentation, phf set-up)
• Conduct portion control weight compliance to specifications.
• Conduct inspection checks (dispatch, galley, non-bonded, bonded, equipment).
• Verify Hazard Analysis and Critical Control Points (HACCP) logs and other documents are accurately completed on a daily basis
• Create charts, trending reports, training materials and visuals.
• Maintain, monitor standards and train employees in compliance to the Regulated Garbage Standards to meet USDA requirements
• Train hourly employees as needed.

Knowledge, Skills and Experience

• High School Diploma above
• 1–3 years of experience in food safety, quality assurance or food manufacturing
• Food industry experience, preferably experience in food science, nutrition science, chemistry, and microbiology background.
• Knowledge of HACCP, GMPs, SQF, BRC, FDA, USDA, and food safety regulations.
• Proficient in using computer and basic software such as Microsoft, create and maintain trending charts, SOP’s, use of calculator, weight scales, and thermometers, ATP testing equipment, mechanical food portioning and processing equipment.
• Ability to work with minimum to no supervision, act in liaison of the Supervisor, self-starter, and problem solver.
• Ability to lift/push a minimum of 25 lbs.
• Strong mathematical, analytical, verbal, written, interpersonal and organizational skills Ability to work in fast paced environment with large groups

SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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