Job Description

Principal Engineer (Cyber Exposure)

Location:  This is a hybrid opportunity in Delhi NCR, Bangalore, Hyderabad, Gurugram, Pune, Trivandrum area.

Insight  at a Glance

• 14,000+ engaged teammates globally with operations in 25 countries across the globe.
• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• #14 on Forbes World's Best Employers in IT – 2023
• #23 on Forbes Best Employers for Women in IT- 2023
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a  Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

The Attack Surface Support Analyst is a foundational member of the Continuous Threat Exposure Management (CTEM) and Continuous Penetration Testing (CPEN) delivery team within Insight’s Managed Security Services organization. The analyst is responsible for the day-to-day work of discovering, validating, prioritizing, and tracking remediation of vulnerabilities and exposures across managed client environments. Leveraging enterprise vulnerability management platforms such as Qualys, the analyst works in concert with automated and agentic workflows to ensure exposures are continuously cataloged, risk-ranked, and driven to verified closure. The analyst partners closely with the Managed Infrastructure Services team to dispatch and confirm remediation, supports onboarding of new clients, and sustains engagements throughout the contract lifecycle. 

Key Responsibilities:

Vulnerability Management & Risk-Based Prioritization 

• Operate vulnerability management tooling (Qualys VMDR/TruRisk and equivalent platforms) to discover, catalog, and enrich an accurate inventory of assets and exposures across hybrid on-premises, Azure, and AWS client environments. 

• Prioritize remediation using risk-based scoring that combines CVSS, EPSS, exploit availability, threat intelligence, and asset criticality — not raw severity alone — to focus effort on the exposures that matter most. 

• Validate findings to confirm exploitability and reduce false positives before remediation is dispatched. 

• Maintain exposure dashboards and metrics (mean time to remediate, SLA adherence, exposure trend lines) and surface emerging risk to senior analysts and clients. 

Automated & Agentic Workflow Operations 

• Monitor and interact with automated and agentic workflows supporting risk-based validation, prioritization, and remediation dispatch for vulnerabilities. 

• Apply human-in-the-loop oversight by reviewing agentic recommendations for accuracy, confirming high-impact actions, and escalating anomalies or low-confidence outputs. 

• Provide tuning feedback to continuously improve automation logic, detection content, and orchestration playbooks. 

Remediation Lifecycle & Ticketing 

• Own the ticketing and remediation lifecycle from finding through verified closure within the ITSM platform (ServiceNow preferred). 

• Operate integrated patching tools and coordinate with the Managed Infrastructure Services team to apply patches, configuration changes, or compensating controls. 

• Track SLAs and manage exceptions including documented risk acceptances, and confirm closure through rescan and validation. 

Client Onboarding & Engagement Support 

• Support onboarding of new CTEM & CPEN clients — scanner deployment, asset scoping, credentialed scan configuration, connector/integration setup, and baseline establishment. 

• Sustain active engagements for the full contract duration, participating in recurring client touchpoints, reporting cycles, and exposure review meetings. 

• Contribute to client-facing deliverables including remediation guidance, status reporting, and proof-of-execution artifacts. 

What we’re looking for

Required Qualifications

• 6-10 years of experience in vulnerability management, security operations, IT systems administration, or a related cybersecurity discipline. 

• Hands-on experience with at least one enterprise vulnerability management platform — Qualys strongly preferred; Tenable, Rapid7 InsightVM, or Microsoft Defender Vulnerability Management acceptable. 

• Working understanding of CVSS, EPSS, and risk-based vulnerability prioritization concepts. 

• Familiarity with patch and endpoint management tooling (e.g., Microsoft Intune/SCCM, automated patching solutions). 

• Experience operating within an ITSM/ticketing platform (ServiceNow preferred) for workflow and tracking. 

• Solid grasp of networking, Windows and Linux operating systems, and common enterprise infrastructure. 

• Bachelor’s degree in Information Security, Computer Science, or a related field — or equivalent practical experience. 

Preferred Qualifications

• Industry certifications such as CompTIA Security+, Network+, CySA+, Qualys VMDR certification, or GIAC GFACT. 

• Exposure to penetration testing or automated/continuous pen testing platforms (e.g., NodeZero, Pentera, Cobalt) and the Gartner CTEM framework. 

• Familiarity with SOAR/security automation and scripting (PowerShell, Python, KQL). 

• Understanding of compliance frameworks (NIST CSF, CIS Controls v8, HIPAA/HITECH) as they relate to exposure management. 

• Prior experience in a managed services (MSSP/MXDR) or client-facing delivery environment. 

Core Competencies

• Detail orientation and analytical rigor — comfortable working with large data sets and prioritization logic. 

• Clear communication — able to translate technical findings into actionable remediation guidance for varied audiences. 

• Collaboration and service mindset — works effectively across SOC, infrastructure, and client teams. 

• Curiosity and adaptability — eager to learn evolving CTEM/CPEN tooling and agentic workflows. 

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
• Medical Insurance
• Health Benefits
• Professional Development: Learning Platform and Certificate Reimbursement
• Shift Allowance

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

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