Job Description

We don't just sell lumber, we Supply. Happiness. Drexel is Team Member-owned and community-driven. With six retail hubs and three manufacturing plants across Wisconsin, we've been a Top Workplace every year since 2011. Why? Because we hire for heart and train for skill. When you join Team Blue, you aren't just a team member - you're an owner. 

As the Franchise Operator Master, your mission is to drive net-new revenue, portfolio upgrading, and elite client experiences by working side-by-side with your builders and internal operations. Driven by our core values, you will foster a positive people & culture environment where hard work is recognized, and operational bottlenecks are actively heard and resolved. By ensuring every builder's project is locked down with our design, truss, and interior specialties, you serve as the critical final check that keeps local builders on schedule with products they are proud to stand behind. Finally, as the Guardian of the Front-End Precision, you will passionately protect our margins and prevent profit leakage, directly fueling our profit-sharing program and growing our ESOP for the entire team. 

• Operational Pace-Setting: The ability to move with speed while maintaining total accuracy. You set the tempo for your sales pipeline, executing closing actions weekly across all open quotes so nothing stagnates. 
• Tactical Communication: Leading and participating in the daily huddle. You communicate leading indicator data, share active project updates, and collaborate to resolve builder curveballs. 
• System Mastery: Being the most skilled operator of our sales strategies and CRM/ERP systems. You meticulously log your leading habits, fill out precise Scopes of Work (SOW), and execute hands-on digital take-offs. 
• Logistics Logic: Understanding how a project scope should be built for maximum operational efficiency. You ensure submitted order templates respect estimated lead times, protecting our On Time In Full (OTIF) delivery capacity. 
• The Science of Dispatching: The ability to build highly efficient schedules that maximize your calendar capacity. You are focused on tracking leading indicators (face-to-face meetings and Drexel Assists), and minimizing wasted hours to protect the P&L. 

• Strategic Activities: Achieve a baseline of 2.5 to 5 intentional Face-to-Face meetings or Drexel Assists per week. 
• Pipeline Momentum: 100% weekly execution rate of Closing Momentum actions across all open quotes in your active sales pipeline (Zero stagnating quotes). 
• Revenue Generation: Hit targeted net-new revenue tiers.
• Data Quality & OTIF: Zero-error rate on submitted scopes of work and order templates, respecting estimated lead times and strictly protecting yard/delivery efficiencies. 
• Locker Room Contribution: Active self-reporting on the ESOP scoreboard, consistent idea-sharing in branch meetings, and a verified track record of passing down leads and mentoring rookies. 

The Wealth-Builder (Ownership)

• ESOP Shares: We don't just work here; we own the place. You'll earn a real stake in the company's success. 
• Profit Sharing: When Drexel wins, our team wins. 
• 401k: A solid foundation for your long-term retirement goals. 

Health & Well-Being

• Comprehensive Coverage: Medical, Dental, and Vision insurance to keep you and your family "weather-proof". 
• Fitness Reimbursements: Annual funds dedicated to your physical health and family activities. 
• Employee Assistance Program (EAP): Confidential support when life gets complex. 

Life & Legacy

• Immediate Paid Time Off: Start with Holiday and Vacation pay from day one. 
• Scholarship Program: We're invested in the next generation—educational support for the children of our team members. 
• Annual Charity Match: We'll double your impact on the causes you care about most. 

The "Drexel" Lifestyle

• Birthday PTO: A paid day off to celebrate you. 
• Product Discounts: Special pricing on the high-quality materials we sell. 
• Plus More: A constant stream of "fun little perks" that make our branch a great place to be

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