Waiter/Waitress Job at Heath's Steakhouse, Dunn, NC

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  • Heath's Steakhouse
  • Dunn, NC

Job Description

Main Responsibilities of a Waiter/Waitress:
  • Taking orders and delivering food and beverages.
  • Helping guests with menu recommendations.
  • Providing exceptional customer experience.

Waiter/Waitress Job Description:

Our restaurant is looking for a waiter/waitress with remarkable hard skills and engaging people skills.

The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a waiter/waitress who will treat our guests with attentiveness, patience, and a positive attitude.

The responsibilities of a waiter/waitress in our restaurant are to greet guests, help them with menu recommendations, take and deliver orders (carry trays), and clear tables. All our waiters/waitresses are also responsible for handling cash and credit card transactions.

To help our restaurant provide a pleasurable dining experience, a good waiter/waitress should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of a Waiter/Waitress:

  • Greeting, seating, and escorting guests.
  • Providing menu recommendations and additional information.
  • Upselling additional products when appropriate.
  • Checking ID's to prevent minors from ordering alcoholic beverages.
  • Taking orders using software, order slips, or by memorization.
  • Communicating order details to the kitchen staff.
  • Delivering food and beverages in a timely fashion.
  • Delivering checks and collecting bill payments.
  • Cleaning and maintaining the appearance of tables and tableware.
  • Providing exceptional customer experience.

Waiter/Waitress Job Requirements:

  • Must have prior experience as a waiter/waitress.
  • Must showcase teamwork and communication skills.
  • Must be able to handle money transactions responsibly.
  • Must be able to multitask and act quickly.
  • Must be flexible and ready to work in shifts.
  • Must carry at least a high school diploma.
  • Must be 18 or older

Heath’s Steakhouse was started by Mr. H.W. Heath and has been in its original location since 1972. Mr. Heath was in the furniture business with his brother and decided to open a restaurant simply because he liked to cook. He operated Heath’s for 25 years until his passing. The restaurant went on to be operated by his eldest son Doug, and second son Ronnie for an additional 5 years.
In 2002 Pat Godwin, owner of Godwin Manufacturing purchased the business, and along with 36 year employee Debra Jackson, operated Heath’s for an additional 13 years.
In March 2015 Irvin Warren, founder of Warren Oil Company, who already owned the building took the helm. Mr. Warren remodeled Heath’s with white columns, and mahogany wainscoting, and also added a full bar. Keeping with tradition and to honor Mr. H.W. Heath, Mr. Warren renamed the restaurant Heath’s II.
In March of 2020 Dillon Tart, owner of Carolina Gas Sales and Service, and Dillon Tart rentals, purchased Heath’s Steakhouse and the property that it sits on.
In October of 2023 Charles McLamb, Dalton Stocks, Eric Esterline and Andres Lopez purchased Heath’s Steakhouse and the property that sits on. Charles McLamb is very familiar with Heath’s and the Heath’s Family. He has special memories of visiting Mr. Heath at the restaurant, and wishes to continue his legacy. Along with his partners, Charles would like to welcome you to the New Heath’s Steakhouse! Along with our top notch staff we look forward to serving you the finest food possible, and extending the best possible service in the area. We look forward to meeting each and every one of our customers personally, as we feel this is the key to a successful restaurant. We invite you to come enjoy our offerings of delicious steaks, chicken and seafood. We welcome you to become a part of our Heath’s Steakhouse Family!

Job Tags

Part time, Flexible hours, Shift work

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